Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Join Our Team as a Client Relations Specialist!
Are you looking for an opportunity to work from home in a position that values your skills and provides you with the flexibility you desire? Kelly Services is pleased to offer exciting Kelly Services work from home jobs for dedicated professionals interested in the Client Relations Specialist role. Join our team and contribute to a company that prioritizes innovation, customer satisfaction, and employee growth.
About Us
At Kelly Services, we are a workforce solutions provider catering to a diverse range of clients across various industries. With a commitment to excellence, we have been connecting skilled talent with leading employers for more than 75 years. Our mission is to empower people and organizations to thrive in a rapidly changing world. We take pride in fostering a supportive work environment, offering opportunities for professional development, and championing a culture of inclusivity.
Position Overview
The Client Relations Specialist will be responsible for ensuring a high level of customer satisfaction through effective communication and problem resolution. This position involves engaging with clients to understand their needs, providing tailored solutions, and ensuring successful outcomes.
Key Responsibilities:
- Serve as the primary point of contact for assigned clients, addressing inquiries, concerns, and service requests.
- Build and maintain strong relationships with clients by exceeding their expectations and providing exceptional customer service.
- Assist clients in the onboarding process, ensuring a seamless transition and understanding of our services.
- Work collaboratively with internal teams to coordinate resources and resolve issues in a timely manner.
- Utilize our CRM system to track interactions, document feedback, and generate reports on client satisfaction metrics.
- Identify opportunities for process improvement and provide suggestions to enhance client experience.
- Participate in regular training and development programs to enhance your skills and advance your career.
Qualifications:
- High school diploma required; Associate’s or Bachelor’s degree in Business, Communications, or a related field preferred.
- Minimum of 2 years of experience in a client-facing role, preferably in customer service or account management.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and CRM software (experience with Salesforce is a plus).
- Ability to work independently with a self-motivated attitude.
- Problem-solving mindset with a keen attention to detail.
Why Join Kelly Services?
As a Client Relations Specialist at Kelly Services, you will enjoy the following benefits:
- Flexible remote working environment, allowing you to tailor your work hours to fit your lifestyle.
- Competitive salary with performance-based incentives.
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
- Generous paid time off policy, including vacation, sick days, and holidays.
- Ongoing training and professional development opportunities to enhance your skills.
- A supportive and inclusive company culture that values diversity and fosters collaboration.
How to Apply
If you are looking for a rewarding opportunity in a vibrant and supportive work environment, we want to hear from you! To apply for this Kelly Services work from home job, submit your resume and a brief cover letter outlining your relevant experience and why you would be an excellent fit for our team. We look forward to supporting your career growth at Kelly Services!
Conclusion
Kelly Services is committed to providing innovative workforce solutions while valuing our employees’ contributions and well-being. If you are a motivated individual looking for a challenging and rewarding role as a Client Relations Specialist, we invite you to apply for one of our exciting Kelly Services work from home jobs. Join us in making a difference!
FAQs
1. What does a typical day look like for a Client Relations Specialist?
A typical day involves managing client communications, addressing inquiries, tracking client interactions, and collaborating with other departments to ensure clients receive the best service possible.
2. Are there opportunities for advancement within the company?
Yes! Kelly Services is dedicated to employee growth and offers various professional development programs and advancement opportunities within the organization.
3. What kind of training will I receive?
New employees will participate in an onboarding program that covers our services, CRM software, and client relationship management strategies. Ongoing training will also be provided to enhance your skills.
4. Is this a full-time or part-time position?
This position is designed to be full-time; however, part-time opportunities may be available depending on the candidates’ experience and client needs.
5. What equipment do I need to work from home?
You will need a reliable computer and internet connection. Additional software or tools will be provided by Kelly Services to assist you in your role.
